• Capture patient information and patient visits
• Electronic transmission of claims to medical aids
• Follow up on rejections and re-submit where applicable
• Patient follow-up as per professional credit control
• Regular reports from Medi-Tel to therapist / doctor
• Daily backups of customers data that resides on Medi-Tel premises
• Professional conduct towards patients to avoid any possible damage to therapist or doctor relationship
• Monthly reports as per:
  • Turnover reports
  • Transaction analysis
  • Summarised age analysis
• We follow up as from 60 days about the outstanding accounts, either with the medical aid or by contacting the patient
• Accounts are sent on a monthly basis, via email. An account should be regarded as finalized if it is paid in full or ordered by the client to be regarded as bad debt.

For more information about our services contact us and we will phone you back for meeting arrangements.